Discover Your Perfect Journey

Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

We collect personal information you provide directly to us, such as when you create an account, make a booking, or contact us. This may include your name, email address, phone number, travel preferences, and payment information.

2. How We Use Your Information

We use your information to provide travel services, process bookings, communicate with you about your trips, send marketing communications (with your consent), and improve our services.

3. Information Sharing

We may share your information with travel partners, service providers, and vendors necessary to fulfill your travel arrangements. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]

Terms of Service

Effective Date: January 1, 2024

1. Acceptance of Terms

By using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Service Description

Prime Guided Travels provides luxury travel planning and booking services, including guided tours, custom itineraries, and travel consultation.

3. Booking and Payment

All bookings are subject to availability and confirmation. Payment terms and cancellation policies vary by service and will be clearly communicated at the time of booking.

4. Travel Requirements

Travelers are responsible for ensuring they have valid passports, visas, and meet all health requirements for their destinations.

5. Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for circumstances beyond our control, including but not limited to weather, natural disasters, or political events.

6. Modifications

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated effective date.

Cookie Policy

Effective Date: January 1, 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience.

2. Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly.

Analytics Cookies: Help us understand how visitors interact with our website.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

3. Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services that set cookies, such as Google Analytics and social media platforms.

5. Updates to This Policy

We may update this Cookie Policy from time to time. Please review it periodically for changes.

DMCA Policy

Effective Date: January 1, 2024

1. Copyright Infringement Notification

Prime Guided Travels respects the intellectual property rights of others and expects users to do the same.

2. Filing a DMCA Notice

If you believe your copyrighted work has been infringed, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner

• Identification of the copyrighted work claimed to be infringed

• Location of the allegedly infringing material

• Your contact information

• A statement of good faith belief that the use is not authorized

• A statement of accuracy and authorization to act on behalf of the copyright owner

3. Designated Agent

DMCA notices should be sent to: [email protected]

4. Counter-Notification

If you believe material was removed in error, you may file a counter-notification with the same contact information.

GDPR Compliance

Effective Date: January 1, 2024

1. Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

Right to Access: Request copies of your personal data

Right to Rectification: Request correction of inaccurate data

Right to Erasure: Request deletion of your personal data

Right to Restrict Processing: Request limitation of data processing

Right to Data Portability: Request transfer of your data

Right to Object: Object to processing of your personal data

2. Legal Basis for Processing

We process your data based on consent, contract performance, legal obligations, and legitimate interests.

3. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected]

4. Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe we have not handled your data appropriately.